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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will appear. It includes exhaustive info about all the operations that you can carry out on that particular page. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of how-to video clips explaining how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by real users and offers practical solutions. We frequently "revamp" our FAQ database with new entries in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our great team of tech support engineers available 24-7 and eager to assist you with any question. Each trouble ticket you send will be replied to within 60 minutes (the average trouble ticket response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297980

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com